Become a Secret Shopper

Become a Secret Shopper

Complete Success is within your reach!

 

Fellow Secret Shopper,

You have taken the first step in attaining your goal of working from home. With the information provided in this Training Material you will be able to get started working from home today. The Training Material is broken down into 4 easy to read sections and 1 Reference section:

Section 1 - Getting Started

Section 2 - Secret Shopper Personality

Section 3 - Secret Shopper Evaluations

Section 4 - Getting Paid

Reference Section A - Secret Shopper Company Listing

Please read each section carefully. Your success depends on how hard you want to work at it. If you put forth the time and effort, you “WILL” make money and gain valuable time with your family!

Best of luck to you!

JD 

Become a Secret Shopper

Complete Success is within your reach!

SECTION 1: Getting Started

To get you started making money, we have some simple steps for you to follow. Your first step is to review this Training Material a couple of times before beginning your search for clients.

First and foremost you will need to be sure that you have everything in order before you contact a company to offer your Secret Shopper services.

1) Read this Training Material a couple times.

2) Complete at least 2 different evaluations in this Training Material. (See: Section 3 Secret Shopper Evaluations)

3) Develop a 1 page summary resume of your career. You will show this resume to the company, if they request it, that you’ve had some life experience and that you are a good judge of service.

4) Get ready for some fun!

Contacting the Companies

1) Select a company(s) from the list in Reference Section A.

a. Most of these companies have websites that you will enter your information into an Internet based form. Once you’ve completed this form it will be emailed to the appropriate person at that company. The review process usually takes from 3 to 14 days in order to get it through the chain. BE PATIENT!!!!

b. Some companies have an email address where they want you to send your request. Be sure that you are thorough in your email message i.e. what specifically you are offering, when you are available, what experiences you have in this industry. Be as helpful as possible in the email message so that they will not have to guess or get into a game of tag with you asking you questions that could be answered in your initial contact. You will be surprised at the responses.

Once again, BE PATIENT!!!!

Become a Secret Shopper

Complete Success is within your reach!

2) The companies you contact will all respond in one form or another. When you start getting your responses back, that is when all the fun starts!

!!!! BE PATIENT !!!!

While you’re waiting for responses

Hone your skills. When you go to the grocery store for milk, retail outlet to buy clothes or the gas station. Spend a little extra time walking around and noticing the items covered in Section 3 Secret Shopper Evaluations. Print out the evaluations in this Training Material so that you can look at them before you go into a store and when you come out. After a few of these trips you will find yourself beginning to notice all the what’s right and what’s wrong stuff. This is invaluable training that you’ll not get anywhere else. This will give you the opportunity to get comfortable with the process. By the time you start receiving responses back from your clients you will be completely prepared!

!!!! BE PATIENT !!!!

When your responses start coming in

NOW IT’S TIME TO HAVE FUN!

Each response you get will have a different set of requirements. However, most of them follow the same general requirement. Follow the instructions that they have given to you and you’re on your way!

BE SURE YOU “NEVER” TELL ANYONE THAT YOU’RE THERE FOR SECRET SHOPPER PURPOSES

Become a Secret Shopper

Complete Success is within your reach!

SECTION 2: Secret Shopper Personality

What most of these companies are looking for in a Secret Shopper?

1) Good Communication - It is imperative that you are communicative with your clients. Remember the one you forget is the one that will forget you. This is a small industry. People talk! Don’t burn your bridges!

2) Be able to follow directions - The one thing we hear most is that when an assignment has been given, the person doing the work often forgets to complete the process completely. This is one sure way of losing clients.

3) Dependability is a must - “Say what you mean, mean what you say!” This is a life motto. If you say that you are going to do an evaluation on a certain day and time there should be nothing that keep you from completing. If some thing comes up make sure that your client is fully aware of the situation. If you make it a habit of rescheduling you are going to lose your clients. There are to many people out there who are willing to take your place. Treat your clients like you want to be treated. 24 hours notice is better than 20 minutes notice!!!!!!

4) Thoroughness in your write-ups - This is the one area where most people fail at this business. It is imperative that you are thorough in your write-ups. Don’t make up stuff to put into your reports. Tell the truth! The more evaluations you do the more information relate. If your client has a space for additional comments, be sure that you put some information in there. Your clients are information hungry. They are paying you to tell them truth. Do not cheat them!

5) Must be organized - Before, during and after your visit. Don’t allow yourself to not be prepared.

6) Good writing skills - This is another area where people fail at this business. Practice! Practice! Practice! Hone your skills on test clients before starting on live clients. *** MOST OF ALL…

7) Be Professional - This is the top of the list with your clients. Choose your battles!

8) Become a Secret Shopper

Complete Success is within your reach!

 Mystery Shopping Assignment Services